Trading terms & conditions


“The Client” shall be defined as the person or company with whom goods and services are to be supplied to.

Commencment of work

The Client agrees to provide written or digital approval of the quote/proposal before any work is commenced, as a Letter of Agreement between The Client and Grit concerning the work outlined in this submission.

Payment & fees for service

The Client agrees to pay the invoiced amount within 15 days of receipt of an invoice. It is agreed that the fee for service shall be the cost estimates provided. A deposit of 50% of the total project cost will be invoiced at the commencement of the project, a further 30% will be invoiced upon presentation of creative work and the final 20% upon completion of all works. In the case of a change of mind by The Client, any payments made to this time will be non-refundable.

If the work time exceeds 4 calendar weeks in duration, Grit may elect to invoice and The Client agrees to make payments by calendar monthly invoices based on the work done to date.

Accounts which remain outstanding for 15 days after the date of invoice will incur an additional late payment fee equivalent to 5% of the project costs for each week payment is outstanding.

If you are having difficulty paying your invoice, please get in touch as soon as you are aware of the issue, so we can discuss a solution that works for your company.


Unless otherwise stated, creative and design works include two sets of minor alterations. Grit will always give The Client prior notice should work exceed that which is outlined in an agreement. If work undertaken exceeds the work outlined or any addition is made to the items listed after an agreement has been signed, The Client agrees to pay appropriate fees for ‘Excess Work’.

Excess work & author’s corrections (AC)

Excess work is defined as any work involving additions to the list of items and/ or any work undertaken that exceeds the work outlined in the quote/proposal. ACs are defined as changes to any piece of finished artwork after sign off by an authorised representative of The Client. Excess work and ACs will be charged at the current rate of $110 per hour.

Urgent requests

Any works deemed urgent by Grit that requires works to be undertaken over weekends (Saturday & Sundays) or at nights (Monday – Friday after 6pm) will be subject to urgent request fees. The Client will be notified in writing by Grit prior to commencing of works.

Urgent requests will be charged at $240 per hour.


It is agreed that all work and materials provided for The Client by Grit will be free and clear of all liens and encumbrances and may be lawfully used by The Client without infringing upon the rights of others. Grit will not be liable for any losses or damages that may be caused by or related to work outlined in this proposal.

Project cancellation

It is agreed that the project may be cancelled by The Client by written notification. Should The Client breach this agreement or our standard 14-day payment terms, Grit also reserves the right to cancel the agreement by written notification. Grit retains the right to invoice The Client for all work completed up to the date of receipt of the written cancellation. The Client must then follow payment procedures as indicated above.


The quote/proposal is strictly confidential and must not be copied, forwarded or shown to anyone; in part or in whole; that is deemed by to be a competitor of Grit. This generally includes other graphic design studios, advertising agencies, creative firms, freelance designers, web developers and printing companies that offer design services.


Unless otherwise stated in the quote/proposal, it is agreed that Grit will have the exclusive right to retain and reproduce any artwork, manuals, information, material reports and other output which is produced from the performance of the work outlined in the quote/proposal. Grit will assign full copyright ownership of the work to The Client upon payment of all monies owed in full. This does not include preliminary designs that are not approved by The Client.

Grit always retains the right (unless otherwise agreed to with The Client) to use the completed project and any preliminary designs for the purpose of design competitions, future publications on design, educational purposes and marketing materials.


Printing will not commence until all monies owed and costs associated with printing services are paid in full by The Client.

It is agreed that Grit is not responsible or held liable for any errors contained in the final product after the final product has been approved by the client, (approval may be provided in writing, email or phone call). Grit will not be held responsible for and changes or amendment made after approval. It is the sole responsibility of the client to notify Grit of any such errors during the revision cycle and before the final files have been generated and supplied to printers.

In the event of a need to reprint due to errors in content, The Client must inform Grit immediately.

As with all print projects, payment for a re-printed project MUST be paid in full prior to printing commencing.

Amendments to terms & conditions

Amendments to these terms and conditions must be made and mutually agreed to, prior to the signed approval of the quote/proposal by The Client. Agreed amendments will be rewritten into a new quote/proposal by Grit, and the document re-submitted to The Client for signed approval.

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Project Enquiries

Fyansford, Victoria 3218